All UK Orders Include Postage and Packaging

International Delivery

Important!
Sending fudge as gifts:

If you would like to send fudge as a gift to another country, please note that there are always international customs, handling and import tax fees to be paid. Therefore we would recommend it is better to order fudge to yourself and then send via Royal Mail or another courier. This way you can send the item as a Gift under customs, which may be less expensive for you, and/or you can pay for delivery duties yourself. If you don’t do this, please note your recipient will be paying additional fees, which in the EU  in particular are high. 

For more information on costs to send through the website, please read on.


Costs of shipping to EU:

Since January 2021, parcels sent to EU countries are subject to local import taxes or handling fees. 

NEW! Since July 2026, another charge has been implemented of 3 euros per item. For example if you order 1 box of Vanilla Clotted Cream, 1 box of Chocolate, and 1 box of Maple & Walnut Fudge, there is a charge of 9 euros total. 

These charges are set by the destination country and by the EU and are payable by the recipient upon delivery. There are usually local shipping fees, courier handling, import tax and sometimes other fees, but we cannot estimate what these will be. As they vary by country and parcel value, we’re unfortunately unable to provide an estimate in advance. 

If the recipient or yourself reject the parcel due to customs costs, we’re very happy to refund the cost of the goods once it arrives back with us. Please note that we’re unable to refund the original delivery charge, as this is a significant cost already incurred. 


Costs of Shipping to Spain:

Please note that we have noticed that in some instances this is extremely high to Spain because the state-owned postal services charge high fees for postage and inspection: for this reason, shipping to Spain is currently disabled on our website unless requested. 

(A recent order to Spain for a £28.50 box of fudge, where £11 of shipping was already paid on our website, was as follows: 5 euros on import tax, then to Correos: 20.87 euros customs paperwork, 4.96 euros handling fee, 18.43 euros for additional inspections because it is a food product, and 21% VAT by Correos on these service fees of 9.29)

We are upfront about these potential fees to save yourselves money. If you would still like to place an order and are happy to accept these potential charges, please contact us at mail@rolysfudge.co.uk and we’ll be happy to help.

 

 

Where We Ship:

United Kingdom: Jersey, United Kingdom (UK), Guernsey, Northern Ireland

Europe (Please See Below* – this incurs a handling fee since 2021): Belgium, Denmark, Faroe Islands, France, Germany, Iceland, Italy, Ireland, Netherlands, Spain (under above terms), Sweden, Switzerland, Vatican, Norway, Austria, Cyprus, Portugal

Outside of Europe: South Africa, China, Hong Kong, India, Japan, Singapore, Taiwan, Australia, New Zealand 

  • All International parcels to Europe and worldwide now come with a tracking number. This normally tracks the parcel through the network, however in some countries it may only track the signature on the parcel.
  • Royal Mail gives the delivery aim that parcels to Europe are normally received within 3 to 5 working days, and delivery to the rest of the world is in 5 to 8 working days. However, this is not a guarantee. Our experience has shown that parcels can on odd occasion take 10-15 working days.
  • This happens especially going through customs where there can sometimes be no updates for a while. Therefore although we will happily enquire for further information from Royal Mail, we are required to wait for up to 15 working days from the last customs/delivery update before taking further action on a delayed parcel.
  • During busy periods such as Christmas all international parcels do take longer than usual. Should you have any questions prior to making your order please do contact us at mail@rolysfudge.co.uk.
  • Please ensure your address is correct! We cannot offer a refund where international addresses have been provided correctly.

All costs are applied at checkout and are dependent on the weight of your parcel. However, see below for some rough ideas of costs. Please note none of these are inclusive of import and custom taxes, including parcels to Europe.

  • Europe: £11 for shipments up to 1kg, £13 for up to 2kg
  • Currently Suspended – USA and Canada: £17 for shipments up to 1kg; £23 for shipments up to 2kg.
  • Australia, China, Hong Kong, Taiwan, Singapore, India, South Africa and Japan: £20 for shipments up to 1kg; £25 for shipments up to 2kg.
  • New Zealand: £24 for shipments up to 1kg; £36 for shipments up to 2kg. Sorry, this is a really expensive destination to ship to!

Restrictions

We are happy to deliver to many locations overseas. Please get in touch with us if you have any questions on this.

Please check with your own country’s custom laws to ensure that your parcel will be safely delivered to you.

Currently we can’t deliver to North America (US and Canada) directly.

Countries where there are prohibitions in sending sugar and sugar confectionery (this list will be updated periodically): Saudi Arabia, Israel, Sudan, South Sudan, Syria, Bahrain, Thailand, Paraguay, Gabon, Nigeria. This means we are unable to ship to any of these countries. 

Countries where we cannot send due to Cyrillic limitations in our shipping system: Ukraine, Russia, Belarus, Kyrgyzstan, Tajikistan,  Kazakhstan, Azerbaijan, Turkmenistan. This means we are unable to ship to any of these countries. 

Countries where there are restrictions in sending sugar and sugar confectionery (this list will be updated periodically): Portugal, Cyprus.  This means that although there is no prohibition in shipping to your country, you may experience delays.

Fudge Club - Sending Internationally

 

Fudge Club does unfortunately incur significant extra costs when sent internationally because each parcel is sent individually. This is disabled on our online website by default to avoid issues with how customs invoices are automatically generated

 

If you’d like to go ahead, we would be more than happy to help – simply contact us at mail@rolysfudge.co.uk. We can process your order and send an additional payment link through Stripe Invoices, alternatively we can send you our bank details for instant payment.

The below costs per parcel are as follows – please note this does not include additional taxes. 

 

European Shipping (please note this does not include any taxes to send from UK to EU)

275g: £11 per parcel

550g: £11 per parcel

825g: £13 per parcel

1.375g: £13 per parcel

3 months would be x 3, 6 months is x 6, 12 months is x 12.

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Shipping to Australia, China, Hong Kong, Taiwan, Singapore, India, South Africa and Japan

275g: £20 per parcel

550g: £20 per parcel

825g: £25 per parcel
1.375g: £25 per parcel

3 months would be x 3, 6 months is x 6, 12 months is x 12

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New Zealand:

275g: £24 per parcel

550g: £24 per parcel

825g: £36 per parcel

1.375g £36 per parcel

3 months would be x 3, 6 months is x 6, 12 months is x 12