Delivery – Thank you for your order!
Thank you for placing an order with Roly’s Fudge!
What happens now?
Contact Us
Feel free to reach out to us at any time. If there’s an error with what you’re put into your shipping address, please get in touch to mail@rolysfudge.co.uk within 15 minutes – this is the quickest way to get through to us. We’re here to answer all your questions!
Problems with your parcel
We hope your order arrives to you in perfect condition! But if there are any quality issues, please refer to the returns information below.
Returns
Please note that, in the case of a return, we ask all customers to return as much of the parcel as possible. We can’t process returns or refunds if you have thrown away or eaten the product, as we are unable to analyse the problem.
Please retain the receipt and proof of postage when returning a parcel to enable us to refund any postal charges incurred, replace an order or issue a full refund if necessary. We are only able to refund postal charges and products if this receipt is retained.